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MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS A STRATEGIC FRAMEWORK THIRD EDITION
MANAGING CUSTOMER EXPERIENCE AND RELATIONSHIPS A STRATEGIC FRAMEWORK THIRD EDITION

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  • 电子书积分:17 积分如何计算积分?
  • 作 者:DON PEPPER MARTHA ROGERS
  • 出 版 社:WILEY
  • 出版年份:2017
  • ISBN:9781119236252
  • 页数:600 页
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