Chapter 1 Business Letter Writing 1
Section Ⅰ Layout of Business Letters 1
1.Essentials of Business Letters 1
2.Miscellaneous Matters 4
3.Envelope Addressing 7
4.Principles for Business Writing 8
Section Ⅱ Styles of Business Letters 10
1.The Blocked Letter Style 10
2.The Indented Letter Style 10
3.The Modified Indented Letter Style 10
Specimens 11
Exercises 13
Remarks 14
Chapter 2 Establishment of Business Relations 16
Section Ⅰ Introduction 16
1.Importance of Business Relations 16
2.Channels for Information of Potential Partners 16
3.Requirements for Writing 17
Section Ⅱ Specimens 17
1.Self-introduction 17
2.A Request for the Establishment of Business Relations and Its Reply 19
3.Transferring Business Relations 20
Useful Expressions 21
Exercises 22
Remarks 24
Chapter 3 Enquiry and Reply 25
Section Ⅰ Introduction 25
1.Classification of Enquiry 25
2.Requirements for Writing 26
Section Ⅱ Specimens 26
1.A General Enquiry and Its Reply 26
2.A Special Enquiry for White Cat Shampoo and Its Reply 28
3.A Status Enquiry and Its Favorable Reply 29
Useful Expression 31
Exercises 32
Remarks 34
Chapter 4 Offers and Counter-offers 35
Section Ⅰ Introduction 35
1.Definitions of Offers and Counter-offers 35
2.Classifications of Offers 36
3.Requirements for Writing 36
Section Ⅱ Specimens 37
1.A Non-firm Offer 37
2.A Firm Offer 38
3.A Bid 39
4.A Counter-offer 40
5.Declining an Offer 41
Useful Expressions 42
Exercises 44
Remarks 46
Chapter 5 Acceptance and Order Fulfillment 47
Section Ⅰ Introduction 47
1.Confirmation of Acceptance 47
2.Conditions of Acceptance 47
3.Orders 48
4.Requirements for Order Writing 49
Section Ⅱ Specimens 50
1.Sending a Repeat Order 50
2.Sending an S/C 51
3.Conclusion of a Purchase 53
4.Confirming an Order 54
5.Confirmation of a Transaction 55
Useful Expressions 56
Exercises 58
Remarks 60
Chapter 6 Opening and Amending the Letter of Credit 61
Section Ⅰ Introduction 61
1.The Definition of the L/C 61
2.The Classification of the L/C 61
3.The Characteristics of the L/C 63
4.The Flowchart of the L/C 63
5.The Amendment of the L/C 64
Section Ⅱ Specimens 66
1.Urging Opening of an L/C 66
2.Amending an L/C 67
3.Asking for the Extension of an L/C 68
Useful Expressions 69
Exercises 70
Remarks 72
Chapter 7 Terms of Payment 74
Section Ⅰ Introduction 74
1.Instruments of Payment 74
2.Modes of Payment 75
Section Ⅱ Specimens 76
1.Asking for the D/P Payment 76
2.Modifying Terms of Payment 77
3.A Reply to the Above Letter 78
Useful Expressions 79
Exercises 80
Remarks 81
Chapter 8 Package and Shipment 84
Section Ⅰ Introduction 84
1.Classifications of Package 84
2.Marks of Package 85
3.Modes of Shipment 86
4.Shipping Documents 87
Section Ⅱ Specimens 87
1.Informing Shipment 87
2.Urging Shipment 88
3.Advice of Partial Shipment and Trans-shipment 89
4.Asking for Container Shipment 90
Useful Expressions 90
Exercises 92
Remarks 94
Chapter 9 Insurance,Commodity Inspection and Arbitration 96
Section Ⅰ Introduction 96
1.Insurance 96
2.Commodity Inspection 99
3.Arbitration 101
4.Requirements for Writing 102
Section Ⅱ Specimens 104
1.Asking for CIF Terms 104
2.Asking for the Additional Insurance 105
3.Insurance Clause 106
4.Asking about the Inspection 107
5.A Reply to Inspection Letters 107
6.A Request for the Arbitration 108
7.A Reply to the Arbitration 109
Useful Expressions 110
Exercises 111
Remarks 114
Chapter 10 Complaints and Claims 116
Section Ⅰ Introduction 116
1.Types of Complaints 117
2.Rules about Dealing with Complaints 117
3.Requirements for Writing 117
Section Ⅱ Specimens 118
1.Complaints about Poor Packing 118
2.Claims for Short Weight 120
3.Settlements of Claims 121
4.Claims Rejected 122
Useful Expressions 124
Exercises 125
Remarks 127
Chapter 11 Agency and Consignment 129
Section Ⅰ Agency 129
1.General Concept 129
2.Kinds of Agents 130
3.Contents of an Agency Agreement 130
4.Specimens 130
Section Ⅱ Consignment 134
1.General Concept 134
2.Feature and Function 134
3.Consignment Pact 134
Useful Expressions 136
Exercises 138
Remarks 139
Chapter 12 Joint Venture 142
Section Ⅰ Introduction 142
1.Definition of Joint Venture 142
2.Identification of Joint Venture 143
3.Function of Joint Venture 143
4.Drawbacks of Joint Venture 144
Section Ⅱ Specimens 145
1.Asking for Joint Venture Details and Its Reply 145
2.Consulting Establishment of Joint Venture 147
3.Inquiring about Preferential Treatment 148
Useful Expressions 149
Exercises 151
Chapter 13 Other Trade Modes 152
Section Ⅰ Compensation Trade 152
1.Concepts 152
2.Functions 153
3.Characteristics 153
Section Ⅱ Tender and Auction 153
1.The Invitation to Tenders and Submissions of Tenders 154
2.Auctions 154
Section Ⅲ Assembling and Processing 155
1.Concepts 155
2.Functions 156
Section Ⅳ Specimens 157
1.The Invitation for Compensation Trade 157
2.The Invitation to Bid 158
3.Processing Trade and Its Reply 159
Useful Expressions 161
Exercises 162
Remarks 164
Chapter 14 Electronic Communication 171
Section Ⅰ Telegrams 171
1.Confirmation of Telegrams 171
2.Structures of Telegrams 172
3.Kinds of Telegrams 172
4.Charges of Telegrams 173
5.Techniques of Drafting Telegrams 173
6.Specimens 175
Section Ⅱ Telex 175
1.Comparison with Telegrams 176
2.Specimens 176
Section Ⅲ Fax 177
1.Advantages of a Fax 177
2.Features of a Fax 178
3.Structure of a Fax 178
4.Specimens 178
Section Ⅳ E-mail 180
1.Layout of the E-mail 180
2.Specimens 181
Exercises 181
Chapter 15 Trade Documents 183
Section Ⅰ Introduction 183
1.Roles of Documentation 183
2.Major Documents 184
Section Ⅱ Specimens 190
1.A Purchase Order 190
2.A Commercial Invoice 191
3.A Draft(Bill of Exchange) 192
4.A Bill of Lading 193
5.A Packing List 194
6.An Insurance Certificate 195
7.A Certificate of Origin 196
8.A Custom Declaration Form 197
9.An Inspection Certificate 199
10.Import and Export Licenses 200
Useful Expressions 201
Exercises 203
Remarks 207
Key 209
Appendix Ⅰ 常用国际贸易词汇 232
APPendix Ⅱ 常用经贸英语略语表 237
参考文献 245
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