民航专业英语 地面运营与客舱服务PDF电子书下载

Section One Ground Services 1

Unit 1 Flight Information and Ticketing 1

Unit 2 Travel Documents 11

Unit 3 Transportation to and from the Airport 19

Unit 4 In the Terminal Building 25

Unit 5 Going through Customs 32

Unit 6 Check-in 40

Unit 7 Baggage 48

Unit 8 Security Check 56

Unit 9 In the Departure Area 64

Unit 10 Flight Irregularities 71

Section Two In-flight Services 79

Unit 11 Boarding 79

Unit 12 Cabin Safety 87

Unit 13 Drink and Meal Service（Ⅰ） 94

Unit 14 Drink and Meal Service（Ⅱ） 102

Unit 15 In-flight Entertainment 111

Unit 16 Duty-free Service 116

Unit 17 Abnormal Situations 122

Unit 18 Emergency 130

Unit 19 First Aid 136

Unit 20 Arrival 145

Section Three Fundamental Elements of Civil AviationUnit 21 Airport 152

Unit 22 Airplane and Its Major Components 160

Unit 23 Jet Engines 172

Unit 24 Runway 180

Unit 25 Air Traffic Control 190

Unit 26 The Airport Terminal Building 199

Unit 27 Airlines 213

Unit 28 A Typical Flight 221