商务英语函电PDF电子书下载

一、BUSGNESS IEQQERS 1

1． Writing of the letters 3

二 ESTABLISHMENT DEVELOPMENT OF BUSINESS RELATIONS 11

2． Making Self-introduction 13

3． Starting Business Relations with a Exporter 17

4． Request for the Establishment of Business Relations 21

5． A Reply to the Request for the Establishment of Business Relations 25

三 ENQUIRIES AND OFFERS 29

6． Making an Enquiry 31

7． Making an offer 35

8． Sending Proforma invoice 39

9． Making a voluntary offer 43

四 COUNTER-OFFERS 47

10． Request for lower price 49

11． Declining price reduction 53

12． Concession on price 57

13． Increase in price 61

五 BUSINESS CONTRACTS AND ORDERS 65

14． Placing and order 67

15． Sending a Sales confirmation 71

16． Booking a repeat order 75

17． Failing to supply 79

六 PAYMENT OF GOODS 83

18． Request for payment by D/P 85

19． Proposing to pay by D/A 89

20． Modifying terms of payment 93

七 ESTABLISHMENT OF AND AMENDMENTTOL/C 97

21． Urging establishment of L/C 99

22． Application for establishment of L/C 103

23． Asking for extension of L/C 107

24． Amendment to L/c 111

八 SHIPMENT 115

25． Advising shipment 117

26． Urging shipment 121

27． Proposing part shipment and Trarsshipment 124

28． Inquiring about shipping containers 128

九 INSURANCE 132

29． Asking the seller to cover insurance 134

30． Covering insurance for the buyer 138

31． Request for excessive insurance 142

十 CLAIMS AND SETTLEMENT 146

32． Complaining of wrong dispatch 148

33． Apologizing of the complaint 152

34． Replying to lll-founded Complaint 156

35． Rejecting the Claim 160

十一 ELECTRONIC BUSINESS COMMUNICATIONS 164

36． Telex FAX 166

37． Reading telex information 170

38． Doing business by E-mail 174

十二 AGENCY 178

39． Asking for sole agency 180

40． Declining the Request for agency 184

41． Signing sloe agency agreement 188