导游英语PDF电子书下载

Unit One:Dealing with Enquiries(Ⅰ)Face-to-Face Enquiries 1

Unit Two:Dealing with Enquiries(Ⅱ)Telephone Enquiries 17

Unit Three:Dealing with a Booking 32

Unit Four:Welcoming Guests 48

Unit Five:Organizing Tours over Long Distances(Ⅰ)Boarding the Plane/the Train 62

Unit Six:Organizing Tours over Long distances(Ⅱ)Checking in at a Hotel 80

Unit Seven:Organizing Tours over Long Distances(Ⅲ)Ordering a Meal at a Restaurant 93

Unit Eight:Organjzing Tours over Long Distances(Ⅳ)Checking out 106

Unit Nine:Organizing Local Tours(Ⅰ)Talking about the Itinerary 120

Unit Ten:Organizing Local Tours(Ⅱ)Describing Historic and Scenic Spots 135

Word List 149

Bibliography 163

Appendix Ⅰ:Answer Key 165

Appendix Ⅱ:Useful Words and Expre-ssionsin Tourism 179

Appendix Ⅲ:Tourist Attractions in Some Major Cities 187