涉外秘书高级英语口语PDF电子书下载

Unit 1 Talking about Being a Secretary 论秘书工作 1

Unit 2 Using Telephone Expertly 电话技巧 20

Unit 3 Making Schedules and Appointments 安排约会和预约时间 35

Unit 4 Receiving Callers 接待来访者 48

Unit 5 Getting along with the Boss 与老板合作 61

Unit 6 Getting along with the Colleagues 与同事合作 73

Unit 7 Recruiting,Orienting＆Training(Ⅰ)招聘和培训(Ⅰ) 88

Unit 8 Recruiting,Orienting＆Training(Ⅱ) 招聘和培训(Ⅱ) 103

Unit 9 Handling Complaints 处理投诉 116

Unit 10 Introducing One's Organization 介绍本单位 128

Unit 11 Receiving and Entertaining Visitors 迎接和款待贵宾 141

Unit 12 Planning and Facilitating Meetings安排组织会议 151

Unit 13 Contacting the Mass Media 联系大众媒介 168

Unit 14 Writing Speeches for Ceremonial Occasions 撰写各种礼仪场合的致词 182

Unit 15 Acting as an Interpreter on Ceremonial Occasions 担任各种礼仪场合致词的口译 190

Unit 16 Hosting Banquets and Parties 主持宴会和晚会 203

Unit 17 Advancing in Your Career 职务晋升 219

Unit 18 Revision 复习 234

Appendix 附录 245

Bibliography 参考文献 275