当前位置:首页 > 其他书籍
饭店服务英语
饭店服务英语

饭店服务英语PDF电子书下载

其他书籍

  • 电子书积分:9 积分如何计算积分?
  • 作 者:桂莉,王玉霞主编
  • 出 版 社:西南师范大学出版社
  • 出版年份:2014
  • ISBN:
  • 页数:184 页
图书介绍:
《饭店服务英语》目录

Section 1 Front Office Service 1

Unit 1 Concierge Service 2

Unit 2 Reservation 12

Unit 3 Check-in 21

Unit 4 Check-out 29

Unit 5 Operator Service 36

Unit 6 Business Center 44

Section 2 Housekeeping Service 53

Unit 1 Room Cleaning 54

Unit 2 Laundry Service 62

Unit 3 Maintenance Service 69

Unit 4 Handling Complaints 78

Section 3 Food&Beverage Service 85

Unit 1 Making a Reservation 86

Unit 2 Receiving the Guest 95

Unit 3 Taking Order 103

Unit 4 Serving the Food 112

Unit 5 Paying the Bill 120

Unit 6 Chinese Dishes 129

Unit 7 Western Dishes 137

Unit 8 Bar Service 147

Section 4 Recreation Service 157

Unit 1 Fitness Service 158

Unit 2 Swimming Pool Service 163

Unit 3 Ball Service 168

参考文献 175

附录 177

相关图书
作者其它书籍
返回顶部