地道英语 饭店100句PDF电子书下载

Part Ⅰ Housekeeping Department 第一部分 客房部分 3

UNIT1 Reserving a Room 预订房间 3

UNIT2 Checking-in the Room 入住房间 15

UNIT3 Greeting Customers 接待顾客 25

UNIT4 Chamber Service 客房服务 34

UNIT5 Booking Tickets 订票 44

UNIT6 Valet Service 洗衣服务 53

UNIT7 Morning Call Service 唤醒服务 62

UNIT8 Check-out 结账退房 69

UNIT9 Settling the Complaints 处理投诉 78

Part Ⅱ Food and Beverages Department 第二部分 餐饮部分 89

UNIT10 Reserving a Table 订座 89

UNIT11 Receiving a Guest 引座 99

UNIT12 Taking Orders 点菜 108

UNIT13 Recommend the Dishes 推荐菜式 117

UNIT14 Choosing Dishes 选菜 127

UNIT15 Delivery Service 送餐服务 135

UNIT16 Having Western Food 点西餐 145

UNIT17 Having Chinese Food 吃中餐 156

UNIT18 Service Dishes 上菜 168

UNIT19 Had the Wrong Menu 上错菜 177

UNIT20 At a Fast-food Restaurant 吃快餐 187

UNIT21 At the Cafeteria 在自助餐厅 196

UNIT22 The Banquet 宴会 203

UNIT23 Breakfast Service 早餐服务 211

UNIT24 Dinner Service 午餐服务 218

UNIT25 Supper Service 晚餐服务 227

UNIT26 Chatting in the Meal 用餐闲谈 237

UNIT27 In a Bar 在酒吧 245

UNIT28 Drinks 饮料 255

UNIT29 Room Service 房间就餐服务 261

UNIT30 Pay a Bill 结账 269

UNIT31 Suggestions Criticisms 建议与批评 278