商务英语写作实训 第2版PDF电子书下载

Part 1 Introduction 1

Chapter 1 An Introduction to Business Writing 3

Part 2 Routine， Negative and Persuasive Messages 15

Chapter 2 Inquiries and Replies 17

Chapter 3 Refusal Letters 35

Chapter 4 Letters for Complaints and Adjustments 51

Chapter 5 Sales Letters 67

Part 3 In-house Correspondence 85

Chapter 6 Invitations 87

Chapter 7 Company Profile 105

Chapter 8 Notice 121

Chapter 9 I.O.U. and Receipt 137

Chapter 10 Memos 153

Chapter 11 Minutes 169

Chapter 12 Business Reports 189

Part 4 Employment Correspondence 209

Chapter 13 Job-Application Cover Letters 211

Chapter 14 Resume 231