导游服务英语PDF电子书下载

Project 1　I Want to Be a Tour Guide 1

Task 1　What's the Responsibility of a Tour Guide? 3

Task 2　Write a Letter of Aplication for a Tour Guide 6

Task 3　Job Interview 12

Project 2　The Local Tour Guide Service 19

Task 1　Pre-tour Preparation 21

Task 2　Meeting and Greeting Guests at the Airport 25

Task 3　Make a Welcoming Speech 32

Task 4　En-route Interpretation 37

Task 5　Check-in Services 43

Task 6　Discuss the Travel Itineraries 50

Task 7　Arrange Sightseeing Activities 60

Task 8　Join the Traditional Festival 75

Task 9　Arrange Meals 83

Task 10　Shopping 96

Task 11　Seeing off the Tour Group 107

Project 3　The Tour Leader Services 115

Task 1　Go Through the Boarding Procedure 117

Task 2　Go Through Inbound and Outbound Procedure 125

Task 3　Take Care of the Group Members in the Air 137

Task 4　Cooperating with the Local Guide 144

Reference 157