绩效管理手册PDF电子书下载

1　现代化思维　Modernize your thinking 10

2　认清绩效管理的好处　Identify the benefits 18

3　管理绩效　Manage performance 24

4　与员工合作　Work with employees 32

5　明确目标，准备规划　Plan precisely with clear goals 40

6　调整员工的目标　Align employee goals 48

7　制订绩效奖励机制　Set performance incentives 56

8　平易近人　Be approachable all year 64

9　注重沟通　Focus on communication 72

10　面对面沟通　Make it face-to-face 78

11　避免评分的危险　Avoid rating perils 84

12　避免给员工分等级　Don't rank employees 92

13　为考核做准备　Prepare for the appraisal 100

14　以正确的方式开始评估　Start reviews on the right foot 108

15　找出原因　Identify causes 116

16　肯定成功　Recognize success 124

17　以合作的态度进行沟通　Use cooperative communication 132

18　注重行为与结果　Focus on behavior and results 140

19　明确了解绩效　Be specific about performance 148

20　恰当处理冲突　Manage conflict with grace 156

21　逐步进行惩罚　Use progressive discipline 164

22　记录绩效　Document performance 170

23　培养员工　Develop emplyees 178

24　持续改进制度　Continuously improve your system 186

25　词汇表　Glossary 194