伶牙俐齿英语口语 商务篇PDF电子书下载

Chapter 1 Office Philosophy 1

·Introduction　介绍 2

·Praise　赞扬 8

·Gratitude　致谢 14

·Apology　道歉 20

·Congratulations　祝贺 27

·Office Sundries　办公杂务 31

Chapter 2 Simple Procedures　　 47

·Making Appointment　预约 48

·Reception　接待 55

·Visit　参观 63

·Recreation Arrangement　安排娱乐活动 70

·Business Dinner　商务会餐 76

·Seeing Off　送行 85

Chapter 3 Outgoing Affairs 91

·Booking Ticket　订机票 火车票 92

·Booking Room　订旅馆 98

·At the Airport/In the Train Station　在机场 在火车站　 104

·Business Trip　出差 113

·Business Visit　业务拜访 125

·In the Bank　在银行 134

Chapter 4　Dealing Process 145

·Attending Fair　参加交易会 146

·Inquiry　询价 154

·Bargaining　讨价还价 162

·Order and Delivery　订货与交货 170

·Payment　付款 179

·Transportation　货物运输 184

Chapter 5 Other Affairs 193

·Negotiation　谈判 194

·Contract　合同 207

·Complaints and Claims　投诉与索赔 214

·Marketing　市场营销 223

·Agent　代理 229

Index 233