实用旅游服务英语PDF电子书下载

Lesson OneShow You around China:Initiating a Tour团队联络 2

At Your Service:Getting Organized为团队做准备 6

Supplementary Reading:China中国 13

Lesson TwoShow You around China:Meeting the Guests迎接客人 23

At Your Service:Checking in at the Hotel入住宾馆 27

Supplementary Reading:Traditional Chinese Festivals中华传统节日 34

Lesson ThreeShow You around China:Tian'anmen Square and the Palace Museum天安门广场和故宫 43

At Your Service:At the Bank银行服务 49

Supplementary Reading:Chinese Ancient Architecture中华古建筑 53

Lesson FourShow You around China:The Great Wall and the Ming Tombs长城和十三陵 62

At Your Service:Watching Beijing Opera观看京剧 67

Supplementary Reading:Beijing Opera京剧 74

Lesson FiveShow You around China:The Confucius Temple孔庙 85

At Your service:Recreational Activities娱乐活动 90

Supplementary Reading:Confucius and Confucianism孔子和儒教 94

Lesson SixShow You around China:Mount Huangshan黄山 104

At Your Service:The Barber Shop理发店 108

Supplementary Reading:Traditional Chinese Painting国画 114

Lesson SevenShow You around China:Suzhou苏州 123

At Your Service:At the Laundry洗衣房 128

Supplementary Reading:Chinese Garden中国的园林 133

Lesson EightShow You around China:Shanghai上海 141

At Your Service:Shopping购物 145

Supplementary Reading:Chinese Calligraphy书法 152

Lesson NineShow You around China:Hangzhou杭州 163

At Your Service:At the Restaurant餐饮服务 168

Supplementary Reading:Chinese Cuisine中华美食 176

Lesson TenShow You around China:The Terra-cotta Warriors and Horses（兵马俑） 187

At Your Service:At the Post Office在邮局 192

Supplementary Reading:Buddhism佛教 197

Lesson ElevenShow You around China:Dunhuang敦煌 205

At Your Service:At the Hospital在医院 209

Supplementary Reading:Chinese Medicine:How It Works中华草药 214

Lesson TwelveShow You around China:Guilin桂林 227

At Your Service:Getting Acupuncture Treatment接受针灸治疗 232

Supplementary Reading:Acupuncture针灸 235

Lesson ThirteenAt Your Service:Farewell告别 244

Supplementary Reading:Wushu武术 250

Appendices附录Ⅰ．Main Historical and Scenic Spots in China中国主要名胜古迹 257

Ⅱ．Main Travel Agencies in China中国主要旅行社 275

Ⅲ．Major National Holidays in China中国主要节日 277

Ⅳ．Sample Guide Speech解说词范例 278

Ⅴ．Forms in Common Use for Travel Service旅游服务业常用表格 293

1．Sample Itinerary行程安排表 293

2．Sample Hotel Registration Form宾馆登记表 296

3．Sample Hotel Check-out Form宾馆结账单 297

4．Sample Laundry Sheet洗衣单 298

5．Sample Menu菜单 300

Ⅵ．Sample Hotel Service Guide宾馆服务指南 303