商务英语交际口语 商务交流篇PDF电子书下载

Lesson 1 Introductions and Greetings 1

Lesson 2 Chatting 12

Lesson 3 Telephone 22

Lesson 4 Fax and E-mail 38

Lesson 5 Making An Appointment 48

Lesson 6 Scheduling 59

Lesson 7 Business Trip 70

Lesson 8 Asking for Leave and Resumption for Leave 81

Lesson 9 Shift 91

Lesson 10 Shopping 104

Lesson 11 Business Reception 122

Lesson 12 Booking Airline Tickets 134

Lesson 13 Booking A Room 144

Lesson 14 Settling Complaints 158

Lesson 15 Advertising Service 171

Lesson 16 After Sales Service 182

Lesson 17 Receiving Visitors 194

Lesson 18 Commodity Display 206

Lesson 19 Company Profile 218

Lesson 20 Sales Promotions 231

Lesson 21 Invitation 242

Lesson 22 A Company Visit 251

Lesson 23 Business Banquet 262

Lesson 24 Gratitude and Apology 277

Lesson 25 Request and Congratulation 288

Lesson 26 Job Interview 300

Lesson 27 Business Conference 314

Lesson 28 Business Letters 327

Lesson 29 Business Negotiation(Ⅰ) 340

Lesson 30 Business Negotiation(Ⅱ) 354