高等院校旅游管理专业系列教材 旅游情景英语PDF电子书下载

PART Ⅰ DAILY ENGLISH 1

UNIT 1 INTRODUCTION AND GREETINGS 3

Section Ⅰ Dialogs 3

Section Ⅱ Reading and Talking 5

Text Handshaking 5

Section Ⅲ Grammar 8

Section Ⅳ Exercises 8

UNIT 2 DIRECTIONS AND INSTRUCTIONS 12

Section Ⅰ Dialogs 12

Section Ⅱ Reading and Talking 14

Text Restaurant Etiquette 14

Section Ⅲ Grammar 17

Section Ⅳ Exercises 18

UNIT 3 APOLOGIES AND THANKS 21

Section Ⅰ Dialogs 21

Section Ⅱ Reading and Talking 23

Text Visiting the Taj Mahal 23

Section Ⅲ Grammar 26

Section Ⅳ Exercises 27

UNIT 4 SUGGESTIONS AND ADVICE 30

Section Ⅰ Dialogs 30

Section Ⅱ Reading and Talking 32

Text Organizing a Social Investigation 32

Section Ⅲ Grammar 38

Section Ⅳ Exercises 39

UNIT 5 CONGRATULATIONS,COMPLIMENTS AND HOLIDAY GREETINGS 42

Section Ⅰ Dialogs 42

Section Ⅱ Reading and Talking 44

Text Celebrating Chinese Spring Festival 44

Section Ⅲ Grammar 48

Section Ⅳ Exercises 49

UNIT 6 TELEPHONE CONVERSATION 52

Section Ⅰ Dialogs 52

Section Ⅱ Reading and Talking 55

Text Telephones in Hotel 55

Section Ⅲ Grammar 59

Section Ⅳ Exercises 60

PART Ⅱ HOTEL ENGLISH 61

UNIT 7 THE FRONT OFFICE 65

Section Ⅰ Dialogs 65

Section Ⅱ Reading and Talking 68

Text The Front Office 68

Section Ⅲ Grammar 73

Section Ⅳ Exercises 77

UNIT 8 THE HOUSEKEEPING DEPARTMENT 81

Section Ⅰ Dialogs 81

Section Ⅱ Reading and Talking 84

Text The Housekeeping Department 84

Section Ⅲ Grammar 88

Section Ⅳ Exercises 91

UNIT 9 THE FOOD AND BEVERAGE DEPARTMENT 94

Section Ⅰ Dialogs 94

Section Ⅱ Reading and Talking 97

Text Plus Selling 97

Section Ⅲ Grammar 102

Section Ⅳ Exercises 105

UNIT 10 HEALTH AND RECREATION 108

Section Ⅰ Dialogs 108

Section Ⅱ Reading and Talking 110

Text Health and Recreation 110

Section Ⅲ Grammar 114

Section Ⅳ Exercises 115

UNIT 11 AUXILIARY SERVICES 118

Section Ⅰ Dialogs 118

Section Ⅱ Reading and Talking 120

Text The Business Center 120

Section Ⅲ Grammar 124

Section Ⅳ Exercises 125

UNIT 12 HANDLING COMPLAINTS 128

Section Ⅰ Dialogs 128

Section Ⅱ Reading and Talking 130

Text How to Deal with Complaints Skillfully 130

Section Ⅲ Grammar 134

Section Ⅳ Exercises 134

PART Ⅲ ENGLISH IN TRAVEL 137

UNIT 13 AT THE TRAVEL AGENCY 139

Section Ⅰ Dialogs 139

Section Ⅱ Reading and Talking 141

Text Travel Agency 141

Section Ⅲ Grammar 144

Section Ⅳ Exercises 146

UNIT 14 RECEIVING THE GUESTS 149

Section Ⅰ Dialogs 149

Section Ⅱ Reading and Talking 151

Text Qualification for Being a Good Tour Guide/Interpreter 151

Section Ⅲ Grammar 155

Section Ⅳ Exercises 157

UNIT 15 SIGHTSEEING 160

Section Ⅰ Dialogs 160

Section Ⅱ Reading and Talking 163

Text Mount Huangshan 163

Section Ⅲ Grammar 167

Section Ⅳ Exercises 169

UNIT 16 SHOPPING 172

Section Ⅰ Dialogs 172

Section Ⅱ Reading and Talking 175

Text Tangsancai—An Ideal Tourist Souvenir 175

Section Ⅲ Grammar 178

Section Ⅳ Exercises 181

UNIT 17 DEPARTURE 184

Section Ⅰ Dialogs 184

Section Ⅱ Reading and Talking 187

Text Farewell Speech 187

Section Ⅲ Grammar 190

Section Ⅳ Exercises 191

UNIT 18 HANDLING EMERGENCIES AND TROUBLES 194

Section Ⅰ Dialogs 194

Section Ⅱ Reading and Talking 197

Text Handling Emergencies and Troubles 197

Section Ⅲ Grammar 200

Section Ⅳ Exercises 202

PART Ⅳ APPENDIX 205

PRACTICAL WRITING IN TOURISM 207

TRAVEL TERMS 210

PUBLIC SIGNS 213

PUBLIC INFORMATION GRAPHICAL SYMBOLS FOR USE ON SIGN 216

FESTIVALS 223

USEFUL WORDS AND EXPRESSIONS OF FOOD AND BEVERAGE 225

SCENIC ATTRACTIONS IN THE WORLD 234

参考文献 237