卡耐基《领导艺术》 英文权威版PDF电子书下载

INTRODUCTION 1

The Human-Relations Revolution 1

1 Finding the Leader in You 14

2 Starting to Communicate 28

3 Motivating People 45

4 Expressing Genuine Interest in Others 61

5 Seeing Things from the Other Person's Point of View 77

6 Listening to Learn 91

7 Teaming Up for Tomorrow 108

8 Respecting the Dignity of Others 125

9 Recognition,Praise,and Rewards 143

10 Handling Mistakes,Complaints,and Criticism 161

11 Setting Goals 177

12 Focus and Discipline 194

13 Achieving Balance 209

14 Creating a Positive Mental Attitude 221

15 Learning Not to Worry 235

16 The Power of Enthusiasm 253

CONCLUSION 267

Making It Happen 267