剑桥国际商务英语 商务英语的沟通技巧 自测习题集 第4版PDF电子书下载

Introduction 4

1 Face to face 6

2 Letters，faxes and memos 11

3 On the phone 18

4 Summaries，notes，reports 24

5 Working together 31

6 International trade 38

7 Money matters 45

8 Dealing with problems 52

9 Visitors and travellers 61

10 Marketing 69

11 Meetings 76

12 Processes and operations 83

13 Jobs and careers 90

14 Sales and negotiation 98

15 Revision 105

Answer Key and Transcripts 116

Acknowledgements 144