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Project One Writings for Internal Communications 1

Task One Notes 1

Task Two Notice of Meeting 7

Task Three Minutes of Meeting 14

Task Four Memos 24

Task Five Notices 33

Task Six E-mail 41

Task Seven Schedule&Itinerary 48

Task Eight Business Report 56

Project Two Ritual PR Writing 63

Task One Letters of application 63

Task Two Resume 70

Task Three Letters of Invitation 77

Task Four Letters of Congratulations 84

Task Five Letters of Thanks 91

Task Six Letters of Apology 96

Task Seven Name Card 102

Task Eight Welcome Speech 107

Project Three Foreign Trade Correspondence 114

Task One Written Business Communications 114

Task Two Establishing Business Relationship 125

Task Three Making Inquiries 131

Task Four Making Quotations/Offers 138

Task Five Making Counter-offers 145

Task Six Placing Orders 152

Task Seven Making Payment 160

Task Eight Packing 169

Task Nine Shipping 176

Task Ten Insurance 183

Task Eleven Complaints&Claims 190

Appendix 197

参考文献 204