餐旅英语PDF电子书下载

Unit One Food and Beverage Service 1

Lesson One Showing the Guest to the Table 1

Lesson Two Taking Order 10

Lesson Three Bar Service 18

Lesson Four Serving Dishes and Settling the Bills 26

Unit Two Hotel Service 36

Lesson One Room Reservations 36

Lesson Two Check-in Registration 44

Lesson Three Information Desk 54

Lesson Four The Front Cashier and Assistant Manager 61

Unit Three Entertainments and Recreations 71

Lesson One The Cinema and the Theater 71

Lesson Two The Concert and the Ballroom 78

Lesson Three The Recreation Center and FitnessCenter （Ⅰ） 86

Lesson Four The Recreation Center and Fitness Center （Ⅱ） 94

Unit Four Travelling 103

Lesson One Travelling by Air 103

Lesson Two Travelling by Train 117

Lesson Three Travelling by Other Means of Transportation 130

Lesson Four Travelling Information 141

Unit Five Visiting and Sightseeing 153

Lesson One Suzhou and Hangzhou 153

Lesson Two A Tour in Shanghai 162

Lesson Three Climbing Mount Huangshan 172

Lesson Four Ascending the Great Wall 182

Unit Six Daily Service 192

Lesson One Service 192

Lesson Two Etiquette 200

Lesson Three Holidays and the Birthday Party 207

Lesson Four Fax， Copy and Typewrite 214

Appendices 224

A Hotel Organization Chart（饭店机构表） 224

B Solicit Opinions （征求意见用语） 225

C The Name of Currency （货币名称） 226

D Food Service（饮食服务） 226

E Travelling （旅行） 228

F Words and Expressions Used in Restaurants（餐厅常用词汇） 230

G Dishes and Desserts（菜点） 239

H Useful Dialogues （1—12） 261