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SUCCESSFUL MANAGEMENT OF LARGE CLERICAL OPERATIONS  A GUIDE TO IMPROVING SERVICE TRANSACTION SYSTEMS
SUCCESSFUL MANAGEMENT OF LARGE CLERICAL OPERATIONS  A GUIDE TO IMPROVING SERVICE TRANSACTION SYSTEMS

SUCCESSFUL MANAGEMENT OF LARGE CLERICAL OPERATIONS A GUIDE TO IMPROVING SERVICE TRANSACTION SYSTEMSPDF电子书下载

外文

  • 电子书积分:11 积分如何计算积分?
  • 作 者:MARTIN F.STANKARD
  • 出 版 社:MCGRAW-HILL BOOK COMPANY
  • 出版年份:1981
  • ISBN:0070608318
  • 页数:268 页
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