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TACKLING INSURANCE FRAUD:LAW AND PRACTICE
TACKLING INSURANCE FRAUD:LAW AND PRACTICE

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  • 电子书积分:9 积分如何计算积分?
  • 作 者:DEXTER MORSE AND LYNNE SKAJAA
  • 出 版 社:LLP
  • 出版年份:2004
  • ISBN:1843113341
  • 页数:178 页
图书介绍:
《TACKLING INSURANCE FRAUD:LAW AND PRACTICE》目录
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Introduction 1

Chapter 1What is Insurance Fraud?How Does the Law View It? 3

What is insurance fraud? 3

The United Kingdom 3

Case law 5

The burden of proof 6

Perjury 7

The United States 8

Bad faith litigation 10

Chapter 2The Typical Insurance Fraudster—Is There Such a Thing? 15

Who is a typical fraudster? 15

The “average” insurance fraudster 15

The “criminal” offender 15

Organised criminal gangs 16

The motives for fraud 16

Financial difficulties 16

“Getting what we are entitled to” 18

Chapter 3Insurance Fraud Indicators 19

Insurance fraud indicators 19

Property claims 19

Disaster fraud 20

Vehicle theft aud 20

Casualty claims 20

Staged accident fraud/personal injury fraud 21

Chapter 4 Fraud in Insurance Law Generally 23

Defining Fraud 23

Objectives of the civil law 23

Fraud in a civil context 23

Fraud in contractual negotiations 24

Post-formation fraud 25

Fraudulent claims 26

Fraudulent claims defined 26

Use of fraudulent means and devices in the pursuit of a claim 26

Something less than fraud? 27

Substantial falsehood and the de minimis limitation 27

Determining what is substantial 28

Materiality and inducement 29

Maintaining a non-genuine claim 30

Suppressing a defence 30

The consequences of making a fraudulent claim 31

Express contractual provision 31

No express provision 32

The effect of fraud on the claim 32

Rejections of earlier claims 32

Rejection of any honest part of the claim 34

The effect of fraud on the contract of insurance 35

Damages 36

Post-litigation fraud 37

Chapter 5 Fraud in Marine Insurance Law 39

Fraud in marine insurance law 39

Fraudulent means and devices clauses in International Hull Clauses 39

Materiality and inducement: the industry approach 42

Maintaining a non-genuine claim 43

Suppressing a defence 43

The consequences of making a fraudulent claim 43

Express contractual provision 43

Rejection of earlier claims 44

IHC and avoidance of the contract 44

Post-litigation fraud 45

Chapter 6 Fraud in the Reinsurance Law Context 47

Fraud in the reinsurance law context 47

The rights of the reinsurer 48

Non-payment of the premium by the reinsured 48

Express contractual provision 48

No express provision 48

Risk of affirming the reinsurance contract 49

The inspection of the reinsured’s records 49

Should court proceedings be stayed so that reinsurers may conduct an inspection of the reinsured’s records? 52

Risk of affirming the reinsurance contract 52

Audits 53

Pre-contract audits 53

Underwriting audit 53

Claims audit 53

Grounds for denying liability 54

Types of fraud 54

Incorrect circumstances surrounding the loss 54

Inflated claims 54

False description of the subject matter of the loss 55

Statements concerning compliance with contractual conditions 55

Notification of claims 55

Payment of claims 57

“Follow the settlements” 58

What is it? 58

The“follow the settlement”criteria 61

To check coverage under the original policy 61

To investigate the claim and settle it in a“professional”and“businesslike”manner 61

Ex gratia payments 63

Claims handling by agents 63

That the loss is covered under the reinsurance contract 64

Can the reinsurer still investigate claims where there is a“follow the settlement”clause? 65

The reinsurer’s right to inspect the records of the reinsured 65

What if the original insured has been fraudulent? 66

What if the reinsured has been fraudulent? 66

Claims co-operation clauses and“follow the settlement”clauses 66

What is the position where there is no“follow the settlements”clause? 68

What if there is no“follow the settlement”clause in the contract—can one be implied? 68

Claims co-operation clauses and claims control clauses 71

Claims co-operation clauses 71

Claims control clauses 72

Chapter 7The Insurance Industry’s Response 75

The insurance industry’s response 75

The UK approach 76

The Serious Organised Crime Bureau 77

The Association of British Insurers 77

The Crime and Fraud Prevention Bureau 77

Changing public attitudes to insurance fraud 78

The ABI’s role as crime preventor 80

The ABI“cheatline” 81

Liaising with the police 82

Fraud prevention databases 84

The Motor Insurers Anti-Fraud and Theft Register(MIAFTR) 84

The Motor Insurance Database(MID) 85

The NSGenius database 85

The income protection register(PHI) 85

The premium instalment closed user group 85

The art loss register 86

Uninsured loss recovery database 86

The intelligence database 86

The Northern Ireland personal injury anti-fraud register(NIPAR) 86

The Claims and Underwriting Exchange(CUE) 87

Arson database 88

Links Analysis software 88

Does the Ombudsman have a role to play in relation to insurance fraud? 88

Case summaries 89

Case 21/1 89

Case 21/3 89

Case 21/4 90

The insurers’own initiatives in the fight against insurance fraud 92

Internal fraud units 92

Outsourcing of fraudulent claims investigations 93

Computer and psychologically based fraud screening systems 94

ICON 94

Hunter 95

Voice stress analysis 95

Checking the validity of documents 96

Claims replacement 97

Example 1—“On your bike” 98

Example 2—“Don’t drop your laptop” 98

Example 3—“See you in Courts” 99

Example 4—“All that glitters is not necessarily gold” 99

Co-operation 100

The future? 101

Chapter 8Recent Developments—A Hindrance or a Help to Tackling Insurance Fraud? 103

Recent developments—a hindrance or a help? 103

Developments in the claims handling area 103

Call centres—speed is of the essence 103

The claims code 104

Claims cards 105

Computer-based developments 106

Vehicle inspection equipment 106

Selling insurance products over the Internet 107

Settling claims over the Internet 109

Legal developments 110

The Woolf reforms 110

Human rights/data protection 111

Chapter 9The Approach of Other Countries to the Problem of Insurance Fraud 115

The United States 115

Staged accidents 115

State action 116

Reward schemes 117

Convictions/punishments 117

Insurance fraud bureaus 118

The Massachusetts Fraud Bureau 118

The New York Insurance Fraud Bureau 119

The National Insurance Crime Bureau(NICB) 120

The Federal Bureau of Investigations(FBI) 121

Fraud prevention databases 121

PILR(Property Insurance Loss Register) 121

View Link Manager 121

InfoGlide Fraud Investigator 122

Claims Scoring Systems 122

DBT Online Incorporated 122

NetMap 123

The effectiveness of fraud databases—some examples 124

Predictive technology 125

Layered voice analyser 126

Legislation 126

Fraud training 127

Public perceptions 127

Celebrating successes and rewarding efforts 128

Insurers’ initiatives 128

Fraud Defense Network 129

The Coalition Against Insurance Fraud 129

Outsourcing fraudulent claims investigations 129

Canada 131

The Canadian Coalition Against Insurance Fraud 132

Public perceptions of insurance fraud 132

Manitoba Public Insurance 133

Australia 133

Fraud prevention databases 134

Reward schemes 135

Litigation 135

Legislation 135

Case law 136

New Zealand 136

Fraud prevention database 137

South Africa 137

Fraud prevention database 138

Fraud units/detection techniques 138

Fraudline 138

Continental Europe 138

Europe-wide initiatives 138

Germany 139

Fraud problems 140

Anti-fraud measures 141

Call centres 142

France 142

Spain 143

Italy 144

Anti-fraud measures 145

The Netherlands 145

Switzerland 146

Scandinavia 147

Norway 147

Sweden 147

Denmark 148

Finland 148

Chapter 10 Conclusions 149

Conclusions—tackling fraud—the way forward 149

Anti-fraud bureaus 149

Changing public perceptions of fraud 150

More prosecutions of offenders by insurers 151

Tougher penalties needed 151

Closer work with the police 152

Closer co-operation between insurers 153

Closer co-operation with brokers 153

Closer co-operation with other bodies 154

In-house fraud units 154

Call centres 154

Internet insurance policies 155

Marketing information 155

Warnings on claim forms 155

Make effective use of the information technology systems and databases available 156

Vehicle repair systems 156

Cheatlines/fraud lines 156

Rewards schemes 156

Data protection 157

Reinsurers 157

Bibliography 159

Index 167

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