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Part One The Business Letter 1

Unit 1 Business Letter-Writing 1

Unit 2 Establishing Business Relations 20

Unit 3 Enquiry and Reply 51

Unit 4 Enquiry, Offer, Acceptance 89

Unit 5 Orders, Acceptance, Rejections 143

Unit 6 Counter-Offer 181

Unit 7 Complaints and Claims 200

Unit 8 Fulfilling Contracts 221

Unit 9 On Economic and Technical Cooperation 254

Part Two The Telegram 276

Unit 1 The Kinds of the Telegram 276

Unit 2 How to Draft Telegrams 284

Unit 3 Examples of the Telegram 287

Part Three The Telex 299

Unit 1 The Telex 299

Unit 2 How to Draft Telexes 303

Unit 3 The Rules for Simplifying Words and Phrases Used in Telex Messages 305

Unit 4 Examples of the Telex 308

Part Four The Contract 335

Unit 1 The Contents of the Contract 335

Unit 2 Contracts 336

Keys to the Exercises 372

Keys to Exercises 1 372

Keys to Exercises 2 374

Keys to Exercises 3 376

Keys to Exercises 4 378

Keys to Exercises 5 380

Keys to Exercises 6 383

Keys to Exercises 7 385

Keys to Exercises 8 387

Keys to Exercises 9 389

Keys to Exercises 10 391

Keys to Exercises 11 393

Appendix 396

Appendix 1 The Abbreviations about How to Use the Telexprinter 396

Appendix 2 How to Simplify the Words Commonly Used in Telex Massages 398

Appendix 3 The Commonly Used Abbreviations in Telex Massages 434

Appendix 4 Vocabulary 460