国际商务英语应用文PDF电子书下载

PART ONE BUSINESS LETTER WRITING 3

Section 1 Layout of Business Letters 3

Section 2 The Style for Business Letter Writing 32

Section 3 Inquiries and Replies 53

Section 4 Sales Letters 87

Section 5 Order and Confirmation Letters 118

Section 6 Payment and Collection Letters 137

Section 7 Claim and Adjustment Letters 156

Section 8 Public Relation Letters 175

Section 9 Employment Related Letters 215

PART TWO THE WRITING OF MEMORANDUM 253

Section 1 Layout of Memorandum 253

Section 2 Organization and Tone of Memorandum 266

PART THREE THE WRITNG OF MINUTES 283

Section 1 Presentation and Organization 283

Section 2 The Style and Language of Minutes 296

PART FOUR BUSINESS REPORT WRITING 307

Section 1 The Presentation of Business Reports 307

Section 2 The Tone of Business Reports 320

Section 3 The Style of Business Reports 328