电子商务网站项目管理PDF电子书下载

Preface 1

Chapter 1 Project Life Cycle 1

1 What's a project？ 1

2 What's a project manager？ 5

3 The Project Life Cycle—Overview 6

Chapter 2 Project Management Process 12

Why project needs process？ 12

1 Initiating Process Group 14

2 Planning Process Group 16

3 Executing Process Group 20

4 Monitoring and Controlling Process Group 21

5 Closing Process Group 24

Chapter 3 Project Integration Management 25

1 Develop Project Charter 27

2 Develop Project Management Plan 30

3 Direct and Manage Project Execution 34

4 Monitor and Control Project Work 38

5 Perform integrated Change Control 41

6 Close Project or Phase 46

Chapter 4 Project Scope Management 49

1 Collect Requirements 50

2 Define Scope 56

3 Create WBS 59

4 Verify Scope 64

5 Control Scope 66

Chapter 5 Project Time Management 73

1 Define Activities 75

2 Sequence Activities 77

3 Estimate Activity Resources 81

4 Estimate Activity Durations 84

5 Develop Schedule 88

6 Control Schedule 94

Chapter 6 Project Cost Management 97

1 Estimate Costs 100

2 Determine Budget 106

3 Control Costs 110

Chapter 7 Project Quality Management 121

1 Plan Quality 123

2 Perform Quality Assurance 130

3 Perform Quality Control 132

Chapter 8 Project Human Resource Management 141

1 Develop Human Resource Plan 142

2 Acquire Project Team 148

3 Develop Project Team 151

4 Manage Project Team 158

Chapter 9 Project Communications Management 170

1 Identify Stakeholders 171

2 Plan Communications 175

3 Distribute Information 180

4 Manage Stakeholder expectations 182

5 Report Performance 185

Chapter 10 Project Risk Management 193

1 Plan Risk Management 195

2 Identify Risks 200

3 Perform Qualitative Risk Analysis 205

4 Perform Qualitative Risk Analysis 210

5 Plan Risk Responses 214

6 Monitor and Control Risks 219

Chapter 11 Project Procurement Management 231

1 Plan Procurements 234

2 Conduct Procurements 245

3 Administer Procurements 249

4 Close Procurements 253

References 260