CMM实现指南 如何改进软件过程 英文本PDF电子书下载

1 Introduction:Performing Software Process Improvement 1

Practical Experience and Theoretical Models 1

The SEPG Function 2

Choreography as a Metaphor for Software Process Improvement 3

Improvement Infrastructure 8

Envisioning,Encoding,and Enacting 11

2 Assumptions:Turning the Culture Around 19

Creating Movement 19

Communications,Expectations,and Assumptions 20

SEPG Activities:Visible and Invisible 22

AssumptionsintheCapabilityMaturityModel 24

3 Assessments:Looking at Your Reflection in the Mirror 33

Frame of Reference 33

Capability Maturity as Organizational Self-Awareness 35

Assessment Techniques 41

4 Improvement Cycles:Dancing With the Rhythms 49

Finding the Steps:Implementation Life Cycles 49

Finding the Music:The Stages of Transition 51

Finding the Tempo:The Pulse ofChange 53

Confidence 58

UsingFeedbacktoManageChange 63

Preparation,Action,Finish 65

5 Action Plans:Preparing for Movement 65

Visualizing the Finishing Position 69

Sequence of Steps 70

MovingfromOneSteptotheNext 74

CreatingaNewFocus 74

Making Progress Being Practical 78

6 Process Documents:Collaborating to Define the Steps 81

Collaboration 81

Starting from Scratch 82

Starting with Baggage 90

ProcessDefinition Pitfalls:ShouldsandPassiveVoices 93

People and Communication,Data and Information(PCDI) 97

7 Process Implementation:Lifting the Spirits of the Performers 101

Different Strokes for Different Folks 103

Measuring Overall Progress 107

Adoption Techniques 110

From Adoption to Institutionalization 115

Postmortem and Risk Analysis Techniques 116

8 Perspectives:Dancing Together and Creating a Better Performance 125

Partnership and Teamwork 125

Levels of Shared Knowledge and Awareness 127

Three-Dimensional Perspective 130

Development and Discovery 131

DiscoveringLevel 5WithinEachLeveloftheCMM 134

EncouragingWords 138

Appendices 141

A Assumptions Worksheet 141

Worksheets 142

B CMM Overview Workshop 145

PresentationMaterialsandWorksheets 146

C Project Manager Interviews 167

Questionnaire and Results Format 168

D Great Performance Worksheet 179

Worksheet 181

E CMM Key Process Area Checklist 183

Worksheet 184

F Simple Action Plan 187

Worksheet 188

G Transition Preparation Method Charts 189

Charts 191

H Results,Needs,Activities Worksheet 193

Worksheet 194

I IS This Project Worthwhile？Worksheet 195

Questionnaire 196

J Sample Processes for LeveI 2 197

Project Management Policy 198

Project Management Processes Overview 200

Requirements Management Process 212

Project Planning Process 227

EstimationProcess 235

Commitment Control Process 242

Project Tracking Process 247

ProjectManagementReview Process 253

Software Quality Assurance Process 262

K Project Notebook Table of Contents 267

Template Samples 268

L Process Definition Templates 271

Template Samples 272

M CMM Action Planning Workshop Technique 277

Presentation Materials and Worksheet 278

N Postmortem Process Techniques 295

Questionnaires and Report Template Samples 295

O Risk Management Tracking Techniques 305

Report Template 306

References 309

Index 315