民航服务英语情景口语PDF电子书下载

Chapter 1 At the Airport 2

Module 1 Airport Information 2

Module 2 Buying the Ticket 10

Module 3 Checking In 18

Module 4 Airport Security 29

Module 5 Departure Lounge with Announcements 38

Chapter 2 In the Cabin 48

Module 1 Before Take-Off 48

Module 2 Special Service 57

Module 3 Catering Service 63

Module 4 Entertainment and Relaxation 72

Module 5 Safety and Emergency 79

Module 6 Medical Service 88

Module 7 Duty-Free Sales 96

Module 8 Before Arrival 104

Chapter 3 Arriving at the Airport 114

Module 1 Customs and Immigration 114

Module 2 Baggage Claim 123

Module 3 Baggage Lost 131

Module 4 Airport Transfer 136

Chapter 4 Interview 144

Module 1 How to Prepare Job Interview 144

Module 2 Introduce Yourself 150

Module 3 Job Interview 156

Module 4 Flight Attendant Interviews 164