旅游专业英语PDF电子书下载

Chapter 1 English at Airport 2

Unit 1 Going Through Check-in Formalities 2

Unit 2 Checking＆Consigning Luggage 14

Unit 3 On the Plane 28

Unit 4 At the Immigration Office 40

Unit 5 Going Through Customs 55

Chapter 2 English at Travel Service 70

Unit 1 Job Interview and Training of New Clerks 70

Unit 2 Introduction of Tourism Products 85

Unit 3 Talking about Itinerary 97

Unit 4 Helping to Make Reservation 113

Unit 5 Handling Complaints 125

Chapter 3 English for a Tour Guide 140

Unit 1 Meeting on Arrival＆Seeing off on Departure 140

Unit 2 Sightseeing 152

Unit 3 Shopping 166

Unit 4 Recreation 178

Unit 5 Handling Emergency Case 191

Chapter 4 English at Hotel 204

Unit 1 Checking-in and Checking-out 204

Unit 2 Housekeeping Service 217

Unit 3 Food and Beverage 229

Unit 4 Exchange of Foreign Currency 240

Unit 5 Convention and Exhibition Service 251