商务英语周末课堂 电话英语PDF电子书下载

星期六 2

第1课 2

接打电话 2

Can I speak to Mr.Smith please? 2

打电话约定会面时间 48

I’d like to make an appointment. 48

面对打错的电话 94

What number did you dial? 94

祝贺与安慰的电话 140

I called to congratulate you on your promotion. 140

第2课 12

电话转接 12

I’ll put you through. 12

电话咨询与作答 58

I have some questions about your product. 58

电话留言与自动应答用语 104

Please leave your name and number. 104

电话预订与事宜咨询 150

I’d like to reserve a table for two. 150

星期日 22

第1课 22

电话接听人不在或不方便的情况 22

He’s not here right now. 22

电话订货与接洽客户 68

How can I order this? 68

国际长途电话 114

I’d like to place a collect call. 114

问候的电话 160

I just called to say hi. 160

第2课 32

电话留言与接收留言 32

Would you like me to take a message? 32

电话投诉与处理投诉 78

I haven’t received my order yet. 78

电话时间不合宜或遇到干扰 124

I can’t talk right now. 124

紧急情况下的电话用语 170

This is an emergency. 170

综合训练 42