英语口语大全 酒店英语PDF电子书下载

Unit 1 ABCs of a Hotel 1

Model Dialogue 1 1

Model Dialogue 2 6

Model Dialogue 3 10

Useful Sentences 13

Supplementary Vocabulary 16

Unit 2 Room Reservations 18

Model Dialogue 1 18

Model Dialogue 2 22

Model Dialogue 3 26

Useful Sentences 29

Supplementary Vocabulary 33

Unit 3 At the Reception 34

Model Dialogue 1 34

Model Dialogue 2 37

Model Dialogue 3 40

Useful Sentences 44

Supplementary Vocabulary 47

Unit 4 Housekeeping 49

Model Dialogue 1 49

Model Dialogue 2 53

Model Dialogue 3 58

Useful Sentences 62

Supplementary Vocabulary 65

Unit 5 Telephone Service 68

Model Dialogue 1 68

Model Dialogue 2 72

Model Dialogue 3 76

Useful Sentences 80

Supplementary Vocabulary 84

Unit 6 Asking for Information 85

Model Dialogue 1 85

Model Dialogue 2 89

Model Dialogue 3 93

Useful Sentences 98

Supplementary Vocabulary 102

Unit 7 At the Cashier 103

Model Dialogue 1 103

Model Dialogue 2 107

Model Dialogue 3 111

Useful Sentences 116

Supplementary Vocabulary 120

Unit 8 Food ＆ Beverage 121

Model Dialogue 1 121

Model Dialogue 2 124

Model Dialogue 3 127

Useful Sentences 132

Supplementary Vocabulary 135

Unit 9 Recreation ＆ Shopping Arcade 138

Model Dialogue 1 138

Model Dialogue 2 142

Model Dialogue 3 146

Useful Sentences 152

Supplementary Vocabulary 157

Unit 10 Handling Complaints 158

Model Dialogue 1 158

Model Dialogue 2 162

Model Dialogue 3 168

Useful Sentences 170

Supplementary Vocabulary 173