敢说银行服务英语PDF电子书下载

目录 1

PART ONE DAILY RECEPTION 1

第一部分 日常接待 1

UNIT 1 Greeting and Reception 招呼与接待 1

UNIT 2 Giving Answers to a Customer 回答客户问题 7

UNIT 3 Making Inquiries to a Customer 询问客户问题 13

UNIT 4 Making Suggestions to a Customer 向客户提建议 14

UNIT 5 Offering Apologies to a Customer 向客户道歉 18

UNIT 6 At the Inquiry Desk 在问讯处 19

UNIT 7 Opening a Current Account 开立活期账户 25

UNIT 8 Opening a Personal Cheque Account 开个人支票账户 28

UNIT 9 About a Current Account 关于往来账户 33

UNIT 10 Telling the Balance 告知存款余额 40

UNIT 11 Handling Withdrawals 办理取款 42

UNIT 12 Handling a Special Account 办理特别账户 51

UNIT 13 Computing Daily Interests 计算日息 53

UNIT 14 Making Foreign Currency Deposits 办理外币存款 54

UNIT 15 Depositing Money in One's Account 在户上存款 57

UNIT 16 Handling Time Deposits 办理定期存款 58

UNIT 17 Opening a Saving Account 新开储蓄账户 64

UNIT 18 How to Write Out a Cheque 如何开支票 70

UNIT 19 Closing an Account 结清账户 73

UNIT 20 Telegraphic Transfers 电汇 77

UNIT 21 Mail Transfers 信汇 82

UNIT 22 Incoming Remittance 汇入汇款 84

UNIT 23 Outgoing Remittance 汇出汇款 93

UNIT 24 Renting a Safe Deposit Box 出租银行的保管箱 101

PART TWO MONEY BUSINESS 106

第二部分 货币业务 106

UNIT 1 Credit Cards 信用卡 106

UNIT 2 Transferring between Different Accounts 转账 122

UNIT 3 Inquiring about Interest Rates 询问有关利率情况 126

UNIT 4 Buying Traveller's Cheques 购买旅行支票 129

UNIT 5 Overdrafts 透支 139

UNIT 6 Foreign Exchange Dealing 外汇交易 143

UNIT 7 Using an Automated Teller Machine 使用自动出纳机 146

UNIT 8 Reporting Lost Checks 支票挂失 150

UNIT 9 Long-Term Loan 长期贷款 151

UNIT 10 Reporting a Lost Passbook 存折挂失 153

UNIT 11 Money Exchange 外币兑换 160

UNIT 12 Offering Loans for Working Capitals 提供流动资金贷款 172

UNIT 13 Offering a Housing Loan 提供住房贷款 174

UNIT 14 Personal Loans 私人贷款 184

UNIT 15 Offering a Foreign Exchange Loan 提供外币贷款 188

UNIT 16 Offering a Renminbi Loan 提供人民币贷款 192

UNIT 17 Opening a Letter of Credit 开立信用证 194

UNIT 18 Discounting a Bill of Exchange 贴现票据 199

UNIT 19 Cashing a Traveller's Check 兑现旅行支票 201

UNIT 20 Cashing a Foreign Check 兑现外国支票 206

UNIT 21 Cashing a Personal Check 兑现个人支票 207

PART THREE OTHER SERVICES 211

第三部分 其他服务 211

UNIT 1 Making a Collection 办理托收 211

UNIT 2 Explaining Rates of Exchange 解释汇率 214

UNIT 3 Handling Reconversion 办理退汇 219

UNIT 4 Talking about Computerized Banking 谈论电脑化银行业务 221

UNIT 5 Talking about Banks in China 谈论中国的银行 225

UNIT 6 Investment in Stock Market 投资股市 232

UNIT 7 Making a Credit Inquiry 进行资信调查 237

UNIT 8 The International Monetary System 国际货币制度 240

UNIT 9 Talking about Insurance 谈论保险 243

UNIT 10 Issuing All Offshore Bond 发行国外债券 251

UNIT 11 Bank in the West 西方的银行 253

UNIT 12 Financial Management 财务管理 256

附录 银行行业常用英语词汇 263