商务英语听说教程PDF电子书下载

Unit One Establishing Business Relations 1

Unit Two Making Business Arrangements 12

Unit Three Company and Product Introduction 23

Unit Four Marketing 33

Unit Five Sales Promotion 43

Unit Six Business Negotiation 53

Unit Seven Inquiry and Offer 63

Unit Eight Placing Orders 73

Unit Nine Payment Terms 83

Unit Ten Insurance 93

Unit Eleven Packing and Shipment 103

Unit Twelve Business Contract 113

Unit Thirteen After-Sale Services 122

Unit Fourteen Claims and Settlement 132

Unit Fifteen Agency 142

Unit Sixteen Business Presentation 151

Key to Questions 163

Listening Script 200

References 262