外贸函电实务PDF电子书下载

Unit 1 Layout of a Business Letter 1

Unit 2 Establishing Business Relations 13

Unit 3 Enquiry and Reply 29

Unit 4 Offer and Counter-offer 43

Unit 5 Acceptance and Confirmation 59

Unit 6 Order and Contract 73

Unit 7 Terms of Payment 87

Unit 8 Packing and Marking 103

Unit 9 Insurance 117

Unit 10 Shipment 131

Unit 11 Complaint,Claim and Settlement 145

Unit 12 E-mail and Fax 159

Glossary 词汇表 172

Key to the Exercises 178