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Ⅰ． Letters of Application 1

Ⅱ． Letters of Appreciation 13

Ⅲ． Letters of Apology 20

Ⅳ． Letters of Claim and Adjustment 25

Ⅴ． Letters of Collection 36

Ⅵ． Letters of Condolence 42

Ⅶ． Letters of Congratulation 48

Ⅷ． Letters of Greeting 53

Ⅸ． Letters of Inquiry and Information 56

Ⅹ． Letters of Introduction 62

Ⅺ． Letters of Order and Acknowledgment 66

Ⅻ． Letters of Recommendation 81

ⅩⅢ． Letters of Remittance 87

ⅩⅣ． Letters of Resignation 92

ⅩⅤ． Letters Accompanying Presents 96

ⅩⅥ． Invitations and Replies 101

ⅩⅦ． Business Notices 110

ⅩⅧ． Certificates and Testimonials 115

ⅩⅨ． Promissory Notes 118

ⅩⅩ． Requests and Replies 120

ⅩⅪ． Family Correspondence 123

ⅩⅩⅡ． Official Correspondence 128

ⅩⅩⅢ． Appropriate Beginnings in Reply to Letters Received 134

ⅩⅩⅣ． Expressions Suitable for Closing Letters 136

ⅩⅩⅤ． Abbreviations, Signs, and Contractions Fre-quently in Use in Commercial Correspond-ence 139