高级商务英语口语PDF电子书下载

Chapter One Business Relations 1

Section Ⅰ Learning Objectives 1

Section Ⅱ Background Information 1

Section Ⅲ Model Conversations 3

Section Ⅳ Data Bank 6

Section Ⅴ Exercises 8

Section Ⅵ Suggested Reading 13

Chapter Two Business Etiquettes 17

Section Ⅰ Learning Objectives 17

Section Ⅱ Background Information 17

Section Ⅲ Model Conversations 19

Section Ⅳ Data Bank 23

Section Ⅴ Exercises 25

Section Ⅵ Suggested Reading 30

Chapter Three Enquiries,Offers ＆ Counter-offers 35

Section Ⅰ Learning Objectives 35

Section Ⅱ Background Information 35

Section Ⅲ Model Conversations 37

Section Ⅳ Data Bank 39

Section Ⅴ Exercises 42

Section Ⅵ Suggested Reading 46

Chapter Four Product 49

Section Ⅰ Learning Objectives 49

Section Ⅱ Background Information 49

Section Ⅲ Model Conversations 50

Section Ⅳ Data Bank 54

Section Ⅴ Exercises 57

Section Ⅵ Suggested Reading 63

Chapter Five Price and Discount 67

Section Ⅰ Learning Objectives 67

Section Ⅱ Background Information 67

Section Ⅲ Model Conversations 68

Section Ⅳ Data Bank 71

Section Ⅴ Exercises 72

Section Ⅵ Suggested Reading 76

Chapter Six Payment Terms 79

Section Ⅰ Learning Objectives 79

Section Ⅱ Background Information 79

Section Ⅲ Model Conversations 80

Section Ⅳ Data Bank 83

Section Ⅴ Exercises 85

Section Ⅵ Suggested Reading 89

Chapter Seven PackingPackaging 93

Section Ⅰ Learning Objectives 93

Section Ⅱ Background Information 93

Section Ⅲ Model Conversations 94

Section Ⅳ Data Bank 97

Section Ⅴ Exercises 99

Section Ⅵ Suggested Reading 103

Chapter Eight Insurance 107

Section Ⅰ Learning Objectives 107

Section Ⅱ Background Information 107

Section Ⅲ Model Conversations 108

Section Ⅳ Data Bank 111

Section Ⅴ Exercises 114

Section Ⅵ Suggested Reading 119

Chapter Nine Shipment 123

Section Ⅰ Learning Objectives 123

Section Ⅱ Background Information 123

Section Ⅲ Model Conversations 124

Section Ⅳ Data Bank 127

Section Ⅴ Exercises 130

Section Ⅵ Suggested Reading 134

Chapter Ten Contract 137

Section Ⅰ Learning Objectives 137

Section Ⅱ Background Information 137

Section Ⅲ Model Conversations 138

Section Ⅳ Data Bank 142

Section Ⅴ Exercises 144

Section Ⅵ Suggested Reading 148

Chapter Eleven Agency and Commission 153

Section Ⅰ Learning Objectives 153

Section Ⅱ Background Information 153

Section Ⅲ Model Conversations 154

Section Ⅳ Data Bank 157

Section Ⅴ Exercises 160

Section Ⅵ Suggested Reading 164

Chapter Twelve Complaints ＆ Claims 167

Section Ⅰ Learning Objectives 167

Section Ⅱ Background Information 167

Section Ⅲ Model Conversations 168

Section Ⅳ Data Bank 172

Section Ⅴ Exercises 174

Section Ⅵ Suggested Reading 178