旅游职业英语PDF电子书下载

Unit 1 Careers in Hospitality Industry 1

Ⅰ Reading:The Hospitality Industry 2

Ⅱ Warm Up:Workplaces in Hospitality Industry 2

Ⅲ Career Planning 3

Ⅳ Writing:Resumé 5

Ⅴ Learning More 7

Unit 2 Travel Agent 9

Ⅰ Reading:Travel Agency and Travel Agent 10

Ⅱ Warm Up:Procedure of Travel Inquiry 10

Ⅲ Dialogues 11

Ⅳ Listening 13

Ⅴ Speaking 14

Ⅵ Writing:Reply to Inquiry Email 17

Ⅶ Learning More 18

Unit 3 Meeting Guests 20

Ⅰ Reading:On the Way to the Hotel 21

Ⅱ Warm Up:Traveling Abroad 21

Ⅲ Dialogues 23

Ⅳ Listening 25

Ⅴ Speaking 26

Ⅵ Writing:Welcome Speech 28

Ⅶ Learning More 30

Unit 4 Receptionist 33

Ⅰ Reading:Receptionist Job Description 34

Ⅱ Warm Up:Types of Hotels 34

Ⅲ Dialogues 35

Ⅳ Listening 39

Ⅴ Speaking 40

Ⅵ Writing:Letter of Confirmation 44

Ⅶ Learning More 45

Unit 5 Concierge 48

Ⅰ Reading:Concierge Job Description 49

Ⅱ Warm Up:Jobs of a Concierge 49

Ⅲ Dialogues 50

Ⅳ Listening 53

Ⅴ Speaking 53

Ⅵ Writing:A Reply to a Complaint Letter 57

Ⅶ Learning More 58

Unit 6 Housekeeper 61

Ⅰ Reading:Housekeeper Job Description 62

Ⅱ Warm Up:Room Facilities 62

Ⅲ Dialogues 63

Ⅳ Listening 67

Ⅴ Speaking 67

Ⅵ Writing:Laundry List 71

Ⅶ Learning More 73

Unit 7 One Button Service 77

Ⅰ Reading:Executive Floor 78

Ⅱ Warm Up:Facilities in Business Center 78

Ⅲ Dialogues 79

Ⅳ Listening 82

Ⅴ Speaking 82

Ⅵ Writing:Invitation Letter 87

Ⅶ Learning More 88

Unit 8 Host and Hostess 91

Ⅰ Reading:Host and Hostess Job Description 92

Ⅱ Warm Up:Types of Restaurants 92

Ⅲ Dialogues 93

Ⅳ Listening 95

Ⅴ Speaking 96

Ⅷ Writing:Banquet Reservation Form 99

Ⅶ Learning More 101

Unit 9 Waiter and Waitress 104

Ⅰ Reading:Chinese Cuisine 105

Ⅱ Warm Up:Western Food 105

Ⅲ Dialogues 107

Ⅳ Listening 110

Ⅴ Speaking 111

Ⅵ Writing:Menu 114

Ⅶ Learning More 116

Unit 10 Bartender 121

Ⅰ Reading:Bartender Job Description 122

Ⅱ Warm Up:Types of Wines 122

Ⅲ Dialogues 123

Ⅳ Listening 125

Ⅴ Speaking 126

Ⅵ Writing:Drink List and Snack List 128

Ⅶ Learning More 130

Unit 11 Tour Guide 1 On the Way to the Attraction 134

Ⅰ Reading:Tour Guide Job Description 135

Ⅱ Warm Up:Types of Travel Activities 136

Ⅲ Dialogues 136

Ⅳ Listening 139

Ⅴ Speaking 140

Ⅵ Writing:Tour Guide Speech 142

Ⅶ Learning More 143

Unit 12 Tour Guide 2 In the Scenic Spot 148

Ⅰ Reading:Theme Park 149

Ⅱ Warm Up:Types of Attractions 149

Ⅲ Dialogues 151

Ⅳ Listening 152

Ⅴ Speaking 154

Ⅵ Writing:Itinerary 156

Ⅶ Learning More 159

Unit 13 Tourist Shopping 163

Ⅰ Reading:Shopping in China 164

Ⅱ Warm Up:Chinese Souvenirs 165

Ⅲ Dialogues 166

Ⅳ Listening 168

Ⅴ Speaking 170

Ⅵ Writing:Thank-you Note 172

Ⅶ Learning More 173

Unit 14 Entertainment 176

Ⅰ Reading:Beijing Opera 177

Ⅱ Warm Up:Forms of Entertainment 178

Ⅲ Dialogues 178

Ⅳ Listening 180

Ⅴ Speaking 182

Ⅵ Writing:Application Letter 184

Ⅶ Learning More 186

Unit 15 Health Care 190

Ⅰ Reading:Taiji,the Chinese Wisdom 191

Ⅱ Warm Up:Types of Health Care 191

Ⅲ Dialogues 192

Ⅳ Listening 194

Ⅴ Speaking 196

Ⅷ Writing:Membership Form 199

Ⅶ Learning More 201

Unit 16 Farewell 204

Ⅰ Reading:Checking Out 205

Ⅱ Warm Up:Types of Payment 205

Ⅲ Dialogues 206

Ⅳ Listening 208

Ⅴ Speaking 209

Ⅵ Writing:Farewell Speech 211

Ⅶ Learning More 213

References 216