牛津商务英语教程教师参考书：成功谈判PDF电子书下载

Introduction 2

1 Preparing the ground 7

2 Setting the agenda 11

3 Establishing positions 14

4 Clarifying positions 17

5 Managing conflict 21

6 Making and responding to proposals 24

7 Bargaining 27

8 Conclusion and agreement 30

Negotiating practice extension activities 34