民航客舱服务实用英语辅导用书PDF电子书下载

Unit 1 Preflight B riefing 1

Unit 2 Preflight Check 7

Unit 3 Boarding ＆ Greetings 13

Unit 4 Before Take-off Ⅰ 19

Unit 5 Before Take-off Ⅱ 26

Unit 6 Before Take-off Ⅲ 32

Unit 7 Passenger Comfort 39

Unit 8 Beverage Service 46

Unit 9 Meal Service Ⅰ 53

Unit 10 Meal Service Ⅱ 60

Unit 11 Entertainment Service 67

Unit 12 Duty-free Sales 74

Unit 13 First Aid 81

Unit 14 Safety ＆ Emergency Ⅰ 88

Unit 15 Safety ＆ Emergency Ⅱ 94

Unit 16 Delay 101

Unit 17 Diversion ＆ Transfer 108

Unit 18 Turbulence 115

Unit 19 Enquiries Ⅰ 122

Unit 20 Enquiries Ⅱ 128

Unit 21 Pre-landing Check 135

Unit 22 After Landing 142

单元练习参考答案 148