服务外包英语PDF电子书下载

Summary Procedures of Selecting the Right Outsourcing Vendor 2

Learning objectives 2

Background 2

Thinking 2

指点导航 3

Project Ⅰ BPO 13

Assignment Ⅰ Request for Information 13

Learning objectives 13

Background 13

Thinking 13

指点导航 14

Assignment Ⅱ Request for Proposal 21

Learning objectives 21

Background 21

Thinking 21

指点导航 22

Assignment Ⅲ Providing a Project Proposal 29

Learning objectives 29

Background 29

Thinking 29

指点导航 30

Assignment Ⅳ Due Diligence 41

Learning objectives 41

Background 41

Thinking 41

指点导航 42

Assignment Ⅴ Making a Project Quotation 55

Learning objectives 55

Background 55

Thinking 55

指点导航 56

Assignment Ⅵ The BPO Contract 61

Learning objectives 61

Background 61

Thinking 61

指点导航 62

Assignment Ⅶ Making a Work Report 71

Learning objectives 71

Background 71

Thinking 71

指点导航 71

Assignment Ⅷ Establishment of a Project Process Management System 78

Learning objectives 78

Background 78

Thinking 78

指点导航 79

Project Ⅱ ITO 89

Assignment Ⅰ Providing a Project Proposal 89

Learning objectives 89

Background 89

Thinking 89

指点导航 90

Assignment Ⅱ Making a Project Quotation 100

Learning objectives 100

Background 100

Thinking 100

指点导航 101

Assignment Ⅲ Signing an ITO Contract 106

Learning objectives 106

Background 106

Thinking 106

指点导航 107

Assignment Ⅳ Designing and Developing the Website 117

Learning objectives 117

Background 117

Thinking 117

指点导航 118

Assignment Ⅴ Searching Engine Optimization 128

Learning objectives 128

Background 128

Thinking 128

指点导航 128

Appendix Ⅰ Some Letters about an ITO Project 137

指点导航 137

Background 137

Appendix Ⅱ Some Letters about a BPO Project 149

指点导航 149

Background 149

References 154