实用商务英语文函写作PDF电子书下载

Chapter One General Business Paperwork 1

Lesson One Curriculum Vitae(Résumé) 1

Lesson Two Memorandum 11

Lesson Three Notes 16

Lesson Four Fax 21

Lesson Five E-mail 26

Chapter Two Business Letter Writing 31

Lesson Six Structure of Business Letters 31

Lesson Seven Layout of Business Letter Writing 42

Lesson Eight Seven“Cs”in Letter Writing 49

Lesson Nine Establishment of Business Relations 55

Chapter Three Specific Business Letter Writing 55

Lesson Ten Credit Inquiry 67

Lesson Eleven Enquiry and Reply 77

Lesson Twelve Offer and Counter-offer 89

Lesson Thirteen Orders and Confirmations 102

Lesson Fourteen Payment 114

Lesson Fifteen Packing and Shipment 128

Lesson Sixteen Insurance 139

Lesson Seventeen Claim 148

Lesson Eighteen Contract 159

Appendix Useful Terms 166

参考文献 184