景区服务英语PDF电子书下载

Module 1 Accommodation 1

Unit 1 Checking in 1

Unit 2 Hotel Facilities 8

Unit 3 Changing Room 12

Unit 4 Checking out 18

Module 2 Ticket Affairs 24

Unit 5 At the Ticket Office 24

Unit 6 At the Entrance 30

Module 3 Tourist Service Center 36

Unit 7 Luggage Storage 36

Unit 8 Renting Tourism Items 41

Unit 9 Tourist Safety 46

Unit 10 Lost and Found 52

Module 4 Sightseeing 57

Unit 11 Inquiring 57

Unit 12 At the Scenic Spot 62

Unit 13 Taking Photos 66

Module 5 Traffic 71

Unit 14 Traffic Routes 71

Unit 15 Taking Traffic Tools 77

Unit 16 At the Railway Station 83

Module 6 Leisure and Entertainment 88

Unit 17 Museum and Zoo 88

Unit 18 Amusement Park and Aquarium 93

Unit 19 Beach and Hot Spring 97

Unit 20 Camping and Skiing 102

Module 7 Food and Beverage Service 107

Unit 21 Booking a Table 107

Unit 22 At a Chinese Restaurant 111

Unit 23 Paying the Bill 116

Module 8 Shopping 120

Unit 24 At the Department Store 120

Unit 25 At a Jewelry Shop 125

Unit 26 At the Arts and Crafts Shop 129

Module 9 Dealing with Problems 134

Unit 27 Handling Complaints 134

Unit 28 Losing the Way 139

Unit 29 Seeing a Doctor 143

Unit 30 Handling Traffic Problems 148

附录 153

附录A 景区常用双语标识 153

附录B 景区服务英语答案 160

参考文献 180