商务人力资源管理 英文版PDF电子书下载

Part Ⅰ For Students 3

Chapter 1 Introduction toHuman ResourceManagement 3

1.1 What Is Human Resource Management? 5

1.2 HRM Functions 6

1.3 The Changing Environment of HRM 6

1.4 TheChangingRoleofHRM 8

1.5 Strategic Human Resource Management 10

1.6 Competencies of the Human Resource Manager 11

Chapter 2 Career Planning 15

2.1 Self Development 17

2.2 Roles in Career Development 21

2.3 Factors That Affect Career Choices 23

2.4 Becoming an Entrepreneur:Four Steps to Entrepreneurship 28

Chapter 3 Job Analysis 32

3.1 What Is Job Analysis? 34

3.2 Writing Job Descriptions 39

3.3 Writing Job Specifications 45

3.4 Job Design 47

Chapter 4 HumanResourcePlanning 51

4.1 Strategic Human Resource Planning 54

4.2 Stages of Human Resource Planning 55

4.3 Reasons for Human Resource Planning 58

4.4 How to Forecast Personnel Needs 60

4.5 Forecasting the Supply of Inside Candidates 64

4.6 Succession Planning 68

Chapter 5 Recruiting Employees 71

5.1 Recruiting 73

5.2 Labor Ma kets 73

5.3 Strategic Recruiting Stages 76

5.4 Recruiting Source Choices:Internal vs.External 77

5.5 Recruiting Over the Internet 89

Chapter 6 Selecting Employees 94

6.1 The Importance of Selection 96

6.2 The Nature of Selection 98

6.3 Environmental Factors Influencing Selection 99

6.4 Basic Requirements of Selection 101

6.5 Selection Process 105

6.6 Employment Tests 114

6.7 Reference Checks and Recommendations 115

6.8 Physical Examinations 116

Chapter 7 Training Employees 121

7.1 Employee Orientation 123

7.2 The Training Process 124

7.3 Training Needs Analysis 128

7.4 Training Techniques 131

7.5 Creative Training Over the Internet 140

Chapter 8 PerformanceAppraisal 146

8.1 The Performance Appraisal Process 148

8.2 Why Appraise Performance? 150

8.3 Methods for Appraising Performance 151

8.4 Performance Appraisal:Problems and Solutions 157

8.5 How to Avoid Appraisal Problems 158

Chapter 9 OrganizationalRenewal 161

9.1 Organizational Change and Development 163

9.2 HRM and Total Quality Management 170

9.3 How HR Helps to Create Team-based Organizations 172

9.4 How HR Helps to Build Productive Teams 173

9.5 What Is Business Process Reengineering? 174

9.6 Flexible Work Arrangements 176

Chapter 10 International Human Resource Management 180

10.1 The Stages of International Involvement 182

10.2 Determining the Mix of Host-country and Expatriate Employees 183

10.3 How to Manage Expatriate Workforce Effectively 186

10.4 International Compensation 188

10.5 Performance Appraisal of International Managers 189

10.6 Training 190

Part Ⅱ For Teachers 195

Assessment Guidance 195

Aims 195

Overall Structure for Elements 195

Assessment Procedures and Methods 197

Demonstrating Knowledge and Understanding 204

Roles of Candidate/Assessor/Intenal Verifier 204

Grading System 206

Assessment Records for Chapter1 207

Assessment Records for Chapter2 212

Assessment Records for Chapter3 217

Assessment Records for Chapter4 222

Assessment Records for Chapter5 226

Assessment Records for Chapter6 230

Assessment Records for Chapter7 234

Assessment Records for Chapter8 238

Assessment Records for Chapter9 242

Assessment Records for Chapter10 247

References 252