Part Ⅰ For Students 3
Chapter 1 Introduction toHuman ResourceManagement 3
1.1 What Is Human Resource Management? 5
1.2 HRM Functions 6
1.3 The Changing Environment of HRM 6
1.4 TheChangingRoleofHRM 8
1.5 Strategic Human Resource Management 10
1.6 Competencies of the Human Resource Manager 11
Chapter 2 Career Planning 15
2.1 Self Development 17
2.2 Roles in Career Development 21
2.3 Factors That Affect Career Choices 23
2.4 Becoming an Entrepreneur:Four Steps to Entrepreneurship 28
Chapter 3 Job Analysis 32
3.1 What Is Job Analysis? 34
3.2 Writing Job Descriptions 39
3.3 Writing Job Specifications 45
3.4 Job Design 47
Chapter 4 HumanResourcePlanning 51
4.1 Strategic Human Resource Planning 54
4.2 Stages of Human Resource Planning 55
4.3 Reasons for Human Resource Planning 58
4.4 How to Forecast Personnel Needs 60
4.5 Forecasting the Supply of Inside Candidates 64
4.6 Succession Planning 68
Chapter 5 Recruiting Employees 71
5.1 Recruiting 73
5.2 Labor Ma kets 73
5.3 Strategic Recruiting Stages 76
5.4 Recruiting Source Choices:Internal vs.External 77
5.5 Recruiting Over the Internet 89
Chapter 6 Selecting Employees 94
6.1 The Importance of Selection 96
6.2 The Nature of Selection 98
6.3 Environmental Factors Influencing Selection 99
6.4 Basic Requirements of Selection 101
6.5 Selection Process 105
6.6 Employment Tests 114
6.7 Reference Checks and Recommendations 115
6.8 Physical Examinations 116
Chapter 7 Training Employees 121
7.1 Employee Orientation 123
7.2 The Training Process 124
7.3 Training Needs Analysis 128
7.4 Training Techniques 131
7.5 Creative Training Over the Internet 140
Chapter 8 PerformanceAppraisal 146
8.1 The Performance Appraisal Process 148
8.2 Why Appraise Performance? 150
8.3 Methods for Appraising Performance 151
8.4 Performance Appraisal:Problems and Solutions 157
8.5 How to Avoid Appraisal Problems 158
Chapter 9 OrganizationalRenewal 161
9.1 Organizational Change and Development 163
9.2 HRM and Total Quality Management 170
9.3 How HR Helps to Create Team-based Organizations 172
9.4 How HR Helps to Build Productive Teams 173
9.5 What Is Business Process Reengineering? 174
9.6 Flexible Work Arrangements 176
Chapter 10 International Human Resource Management 180
10.1 The Stages of International Involvement 182
10.2 Determining the Mix of Host-country and Expatriate Employees 183
10.3 How to Manage Expatriate Workforce Effectively 186
10.4 International Compensation 188
10.5 Performance Appraisal of International Managers 189
10.6 Training 190
Part Ⅱ For Teachers 195
Assessment Guidance 195
Aims 195
Overall Structure for Elements 195
Assessment Procedures and Methods 197
Demonstrating Knowledge and Understanding 204
Roles of Candidate/Assessor/Intenal Verifier 204
Grading System 206
Assessment Records for Chapter1 207
Assessment Records for Chapter2 212
Assessment Records for Chapter3 217
Assessment Records for Chapter4 222
Assessment Records for Chapter5 226
Assessment Records for Chapter6 230
Assessment Records for Chapter7 234
Assessment Records for Chapter8 238
Assessment Records for Chapter9 242
Assessment Records for Chapter10 247
References 252