Chapter 1 Layout of the Business Letter 1
Exercises 14
Chapter 2 Principles of Writing Business Letter 16
Exercises 23
Chapter 3 Inquiries ＆ Replies 25
Useful Expressions 33
Supplementary Information 35
Exercises 36
Chapter 4 Quotations,Offers ＆ Counter-Offers 41
Useful Expressions 48
Supplementary Information 49
Exercises 51
Chapter 5 Order ＆ Acknowledgement 56
Useful Expressions 63
Supplementary Information 64
Exercises 66
Chapter 6 Terms of Payment 71
Useful Expressions 78
Supplementary Information 80
Exercises 82
Chapter 7 Packing 86
Useful Expressions 93
Supplementary Information 95
Exercises 97
Chapter 8 Shipment 102
Useful Expressions 109
Supplementary Information 111
Exercises 114
Chapter 9 Insurance 118
Useful Expressions 125
Supplementary Information 126
Exercises 129
Chapter 10 Complaints ＆ Settlement 133
Useful Expressions 140
Supplementary Information 141
Exercises 142
Chapter 11 Agency ＆ Agreement 146
Useful Expressions 152
Supplementary Information 154
Exercises 159
Appendix 1 Sales Confirmation 164
Appendix 2 Commercial Invoice 165
Appendix 3 Application For Issuing Letter of Credit 166
Appendix 4 Notification of Documentary Credit 168
Appendix 5 Notification of Amendment 169
Appendix 6 Packing List 170
Appendix 7 Container Booking Note 171
Appendix 8 Cargo Receipt 172
Appendix9 Bill of Lading 173
Appendix 10 Application for Certificate of Export Inspection 174
Appendix 11 Inspection Certificate 175
Appendix 12 Application Form for Cargo Transportation Insurance 176
Appendix 13 Cargo Transportation Insurance Policy 177
Appendix 14 Application Form for Export Licence 179
Appendix 15 Export Licence 180
Appendix 16 Certificate of Origin 181
Appendix 17 Bill of Exchange 182
Appendix 18 Shipping Advice 183
Appendix 19 Price List 184
Appendix 20 Pro Forma Invoice 185
Appendix 21 Quotation 186
Bibliography 187
后记 188