Unit 1 Form and Structure of a Business Letter 1
Unit 2 Enquiries＆Replies 14
Unit 3 Quotations,Firm Offers＆Counter Offers 24
Unit 4 Orders＆Acknowledgements 35
Unit 5 Packing 47
Unit 6 Transport 57
Unit 7 Terms of Payment 74
Unit 8 Insurance 98
Unit 9 Complaint,Claim＆Settlement 112
Unit 10 Agency 123
Unit 11 Compensation Trade,Processing＆Assembling Trade 133
Unit 12 Joint Venture＆Tender 146
参考文献 159