Unit OneBasic Knowledge of Business Letter Writing 1
Brief Introduetion 1
Specimen 4
New Words and Expressions 11
Notes 11
Useful Expressions on Opening Sentences and Closing Sentences 16
Exercises 18
Unit TwoEstablishing Business Relations 21
Brief Introduction 21
Specimen 22
New Words and Expressions 26
Notes 26
Useful Expressions on Establishment of Business Relations and Credit Status 31
Exercises 33
Unit ThreeEnquiry and Reply 36
Brief Introduction 36
Specimen 37
New Words and Expressions 41
Notes 41
Useful Expressions on Enquiries and Replies 45
Exercises 46
Unit FourOffer and Counter-offer 49
Brief Introduction 49
Specimen 50
New Words and Expressions 58
Notes 59
Useful Expressions on Offer and Counter-offer 63
Exercises 65
Unit FiveOrder and Conclusion of Business 68
Brief Introduction 68
Specimen 69
New Words and Expressions 76
Notes 77
Useful Expressions on Order and Conclusion of Business 81
Exercises 83
Unit SixPayment 86
Brief Introduction 86
Specimen 89
New Words and Expressions 95
Notes 96
Useful Expressions on Payment 99
Exercises 100
Unit SevenLetter of Credit 103
Brief Introduction 103
Specimen 105
New Words and Expressions 118
Notes 118
Useful Expressions on Payment 122
Exercises 123
Unit EightPacking and Shipment 128
Brief Introduction 128
Specimen 129
New Words and Expressions 133
Notes 134
Useful Expressions on Packing and Shipment 138
Exercises 140
Unit NineInsurance 143
Brief introduction 143
Specimen 145
New Words and Expressions 149
Notes 149
Useful Expressions on Insurance 155
Exercises 157
Unit TenComplaints and Claims 160
Brief introduction 160
Specimen 163
New Words and Expressions 167
Notes 168
Useful Expressions on Complaints and Claims 173
Exercises 178
Unit EievenAgency 181
Brief Introduction 181
Specimen 182
New Words and Expressions 186
Notes 187
Useful Expressions on Agency 192
Exercises 193
Appendix Ⅰ 196
Appendix Ⅱ 198
参考文献 202