Module Ⅰ Basics for International Business Correspondence 3
Chapter Ⅰ Basics for International Business Correspondence 3
Ⅰ．An Introduction to the Course 3
Ⅱ．Guidelines for Effective Business Correspondence 4
Ⅲ．Layout of Business Letters ＆ E-mails 6
Skill Training 14
Business Link 14
Module Ⅱ Establishing Business Relations 19
Chapter Ⅱ Establishing Business Relations 19
Lesson 1 About Us 21
Lesson 2 Self-introduction 24
Lesson 3 （A）A First Inquiry 28
（B）Reply to the Above 29
Skill Training 32
Business Link ＆ Useful Sentences 34
Module Ⅲ Business Negotiations 39
Chapter Ⅲ Inquiry and Reply 39
Lesson 4 （A）General Inquiry 41
（B）Reply to the Above 42
Lesson 5 （A）An Order Inquiry 46
（B）Request For Quotation 47
Lesson 6 （A）Status Inquiry 51
（B）Reply to the Above 52
Skill Training 54
Business Link ＆ Useful Sentences 58
Chapter Ⅳ Samples and Charges 61
Lesson 7 （A）Asking for Samples 63
（B）Reply to the Above 64
Lesson 8 （A）Refusing to Pay Sample Charges 68
（B）Reply to the Above 69
Lesson 9 （A）Sending Samples 72
（B）Sending Duplicate Samples 73
Skill Training 75
Business Link ＆ Useful Sentences 77
Chapter Ⅴ Offers and Counter-offers 79
Lesson 10 A Firm Offer 81
Lesson 11 （A）ACounter-offer 86
（B）Reply to the Above 87
Lesson 12 （A）New Price for Repeat Order 91
（B）Reply to the Above 92
Skill Training 95
Business Link ＆ Useful Sentences 96
Module Ⅳ Execution of Contracts 101
Chapter Ⅵ Orders and Contracts 101
Lesson 13 A Purchase Order 103
Lesson 14 （A）Partial Acceptance of an Order 107
（B）Reply to the Above 108
Lesson 15 （A）Sending a Sales Confirmation 112
（B）Counter-signature Letter 113
Skill Training 119
Business Link ＆ Useful Sentences 125
Chapter Ⅶ Payment 129
Lesson 16 （A）Asking for Payment by T/T 133
（B）Confirming Payment by T/T 134
Lesson 17 Declining Payment by 60 Days L/C 137
Lesson 18 （A）Asking for Easier Payment 140
（B）Reply to the Above 141
Skill Training 145
Business Link ＆ Useful Sentences 148
Chapter Ⅷ Establishment of and Amendment to L/C 151
Lesson 19 （A）Urging Establishment of L/C 154
（B）Confirming L/C Application 155
Lesson 20 （A）Amendment to L/C 159
（B）Reply to the Above 162
Lesson 21 （A）Asking for Extension of L/C 165
（B）Reply to the Above 166
Skill Training 169
Business Link ＆ Useful Sentences 174
Chapter Ⅸ Packing ＆ Marking 177
Lesson 22 Inner Packing ＆ Labeling 180
Lesson 23 Outer Packing 184
Lesson 24 Container Loading 189
Skill Training 192
Business Link ＆ Useful Sentences 194
Chapter Ⅹ Shipment 197
Lesson 25 （A）Shipping Instructions 199
（B）Reply to the Above 200
Lesson 26 （A）Requesting for Prompt Shipment 203
（B）Reply to the Above 204
Lesson 27 Requesting for Transshipment and Partial Shipments 207
Skill Training 209
Business Link ＆ Useful Sentences 211
Chapter Ⅺ Insurance 215
Lesson 28 Insurance Information 217
Lesson 29 Asking for CIF Terms 221
Lesson 30 （A）Inquiring for Insurance Rate 225
（B）Offering Insurance Rate 226
Skill Training 228
Business Link ＆ Useful Sentences 229
Chapter Ⅻ Complaints，Claims and Settlement 233
Lesson 31 Complaint about Inferior Quality 235
Lesson 32 Claim on Late Delivery 238
Lesson 33 Settlement of Complaint 242
SkillTraining 245
Business Link ＆ Useful Sentences 247
Module Ⅴ Documents 251
Chapter ⅩⅢ Specimen of Documents 251
Skill Training 260
Appendix Ⅰ 国际机构 271
Appendix Ⅱ 国际展会列表 273
Appendix Ⅲ 世界各大船公司名录 275
参考书目 276