Chapter One The Layout and Structure of A Business Letter 贸易函电格式与结构 1
1.1 The Layout of A Business Letter／贸易函电格式 1
1.2 The Structure of A Business Letter／贸易函电结构 1
1.3 Principles of A Business Letter／贸易函电的写作原则 4
1.4 The Tendency of Business Letter-Writing／书写外贸函电的趋向 8
1.5 The Way to Master Letter-Writing Skills／掌握函电书写技巧的方法 8
Exercises／习题 8
Chapter Two Establishing Business Relations／建立业务关系 10
2.1 Introduction／内容简介 10
2.2 Writing Skills／写作技巧 11
2.3 Sample Letters＆Notes／信函范例及其注释 13
2.4 Supplement／补充资料 24
Exercises／习题 26
Chapter Three Inquiry／询盘 29
3.1 Introduction／内容简介 29
3.2 Writing Skills／写作技巧 30
3.3 Sample Letters＆Notes／信函范例及其注释 30
3.4 Supplement／补充资料 46
Exercises／习题 48
Chapter Four Offer／发盘 50
4.1 Introduction／内容简介 50
4.2 Writing Skills／写作技巧 51
4.3 Sample Letters＆Notes／信函范例及其注释 52
4.4 Supplement／补充资料 64
Exercises／习题 65
Chapter Five Counter-offers／还盘 67
5.1 Introduction／内容简介 67
5.2 Writing Skills／写作技巧 68
5.3 Sample Letters＆Notes／信函范例及其注释 69
5.4 Supplement／补充资料 80
Exercises／习题 82
Chapter Six Orders and Their Fulfillment／订单及其执行 85
6.1 Introduction／内容简介 85
6.2 Writing Skills／写作技巧 86
6.3 Sample Letters＆Notes／信函范例及其注释 88
6.4 Supplement／补充资料 100
Exercises／习题 102
Chapter Seven Terms of payment／付款条件 105
7.1 Introduction／内容简介 105
7.2 Writing Skills／写作技巧 106
7.3 Sample Letters＆Notes／信函范例及其注释 107
7.4 Supplement／补充资料 120
Exercises／习题 124
Chapter Eight Shipment／装运 128
8.1 Introduction／内容简介 128
8.2 Writing Skills／写作技巧 129
8.3 Sample Letters＆Notes／信函范例及其注释 131
8.4 Supplement／补充资料 148
Exercises／习题 152
Chapter Nine Insurance／保险 154
9.1 Introduction／内容简介 154
9.2 Writing Skills／写作技巧 155
9.3 Sample Letters＆Notes／信函范例及其注释 157
9.4 Supplement／补充资料 168
Exercises／习题 171
Chapter Ten Claims and Settlements／索赔与理赔 173
10.1 Introduction／内容简介 173
10.2 Writing Skills／写作技巧 175
10.3 Sample Letters＆Notes／信函范例及其注释 178
10.4 Supplement／补充资料 188
Exercises／习题 191
Appendix One The Commonly Used Abbreviations in Foreign Trade／常用外贸英语短语缩写 193
Appendix Two Keys to the Exercises／习题参考答案 198
Bibliography／参考文献 214