1.英语写作的基础知识Mechanics of English Writing 1
1.1.数字Numbers 2
1.2.日期Dates & Days 6
1.3.时间Time 9
1.4.货币Currencies 11
1.5.地址Addresses 14
1.6.称呼和落款Salutations & Closes 19
1.7.版面与信封Page Layouts & Envelope Formatting 24
2.公关往来Public Relations Communications 27
2.1.致辞Ceremonial Speeches 28
2.2.祝贺信Congratulation Letters 33
2.3.感谢信Letters of Thanks 39
2.4.慰问信Letters of Sympathy 43
2.5.名片Name Cards & Plates 44
2.6.贺卡Greeting Cards 49
3.邀请函柬Invitations & Responses 52
3.1.发出邀请Sending Invitations 54
3.2.接受邀请Accepting Invitations 57
3.3.谢绝邀请Declining Invitations 59
3.4.商务邀请Invitations for Business Occasions 62
3.5.请柬样式Sample Invitation Cards 66
4.一般询函General Requests & Responses 69
4.1.一般询问Routine Requests 71
4.2.应求询问Solicited Requests 76
4.3.自发询问Unsolicited Requests 80
4.4.劝说询问Persuasive Requests 85
4.5.回复询函Replies & Responses 87
4.6.征订征购单Order Forms 90
4.7.练习Exercises 92
5.通知启事Notices & Notifications 98
5.1.内部通知Interoffice Notices 99
5.2.业务通知Interfirm Notices 100
5.3.公众通知Public Notices 103
5.4.媒体发布稿Media Releases 106
5.5.团体通知Target Notifications 108
5.6.多样化表达Flexible Presentations 111
5.7.练习Exercises 113
6.1.概述、过程和会前准备Overview on Meetings 118
6.会议记录Meeting Minutes 118
6.2.会议通知及其内容Notice & What to Include 119
6.3.会议记录的内容Breakdowns in Meeting Minutes 122
6.4.会议记录的格式Formatting the Minutes 124
6.5.会议记录举例Exemplary Minutes 125
6.6.练习Exercises 129
7.日程安排Schedules & Itineraries 130
7.1.展会公示Public Notifications 131
7.2.报到须知Registration 137
7.3.日程安排Agendas & Schedules 142
7.4.会外活动Beyond Itineraries 149
7.5.练习Exercises 152
8.备忘录Memorandums 159
8.1.概述Overview 159
8.2.构成与说明Organization & Tips 160
8.3.事由栏Subject Line 161
8.4.备忘录举例Examples 163
9.1.概述Overview 168
9.商务报告Business Reports 168
9.2.简式报告Brief Reports 170
9.3.正式报告Working Reports 170
9.4.报告举例Exemplary Reports 172
10.公司简介Corporate Profiles 186
10.1.概述Overview 186
10.2.举例Examples 188
11.产品使用说明User Guides & Instructions 192
11.1.电子产品使用说明Electronic Devices 194
11.2.机电产品使用说明Mechanic & Electrical Products 195
11.3.食品、饮料使用说明Food & Beverage Briefs 197
11.4.其他产品使用说明Other User Guides 198
12.电子邮件Email Messages 202
12.1.优点Features & Benefits 202
12.2.应用Applications 203
12.3.构成Parts of an Email 204
12.4.分述Breakdown Featuring 204
12.5.网络礼仪Netiquettes 207
12.6.小结Sum-up 209