Unit 1 Arranging for an Appointment 1
Building up Business Relations 6
Order Inquiry 12
Confirming an Appointment 17
Credit Investigation 22
Unit 2 Showing Around the Company 27
Meeting at the Airport 31
Greetings and Introductions 35
Reception Banquet 40
Unit 3 Making offers and Counter-offers 45
Negotiations on Terms of Payment 51
Negotiations on Commission 56
Negotiations on Terms of Shipment 61
Signing a Contract 66
Opening a Negotiation 73
Making Inquiries 79
Unit 4 Shipment 86
Insurance 92
Delivery 98
Payment 103
Inspection 110
Goods Preparation 117
Unit 5 Settling of Exchange 121
Unit 6 Business Registration＆Document Archiving 126