0 An Introduction to Tourism 2
PART 1 TOURISM DEMAND 27
1 Managing Tourism Demand 30
2 Tourism Consumer Behaviour 42
3 Measuring Demand for Tourism 72
4 Tourism Demand Determinants and Forecasting 96
PART 2 THE TOURISM DESTINATION 125
5 The Economic Impact of Tourism 128
6 The Environmental Impact of Tourism 160
7 The Socio-cultural Impact of Tourism 186
8 Sustainable Tourism 214
9 Tourism and Development Planning 244
10 Tourism under Crises 278
PART 3 THE TOURISM SECTOR 303
11 Attractions 308
12 Accommodation 342
13 Intermediaries 372
14 Transportation 404
15 Public Sector and Policy 438
16 Destinations 474
PART 4 MARKETING FOR TOURISM 505
17 Managing Marketing for Tourism 510
18 Marketing Planning 546
19 Marketing Mix Applications 576
20 Information Technology in Tourism 622
PART 5 TOURISM FUTURES 655
21 The Future of Tourism 658
Glossary 681